While most people love their pillow from the very first night, sometimes the pillow takes some getting used to while your body corrects itself. If you are not comfortable with it right away, you may need to experiment with determining the right amount of filler material. You may even want to use it for just a few hours each night or use it one night and skip a night then use it for two nights etc. Take whatever time you need to see if it is right for you. All we ask is that you give it a fair chance. Don't just try it one night and think it is not right for you.
In total of all responses we have gotten there is a 96.4% satisfaction rate and less than 1% of users have ever returned their pillow. There is no other pillow we surveyed with this high of a satisfaction rate.
The total satisfaction of all users of our Original Buckwheat Pillows® If you try a pillow and are not satisfied for any reason you may return it in unopened condition for a 100% refund of the purchase price. Shipping costs are non-refundable; we will deduct the exact shipping cost from UPS.
Shipping costs are non-refundable;
we will deduct:
• The actual cost of shipping.
The full satisfaction guarantee period is 30 days from ship date.
• Customers are responsible for all "Returned Shipping Costs" if :
aaaa) A package is returned to us as a result of Refused Delivery.
aaab) A package is returned to us as a result of Non Deliverable Address.
aa c) A package is returned to us as a result of Non Response.