most people love their pillow from the very
first night, sometimes the pillow takes some
getting used to while your body corrects itself.
If you are not comfortable with it right away,
you may need to experiment with determining
the right amount of filler material. You may
even want to use it for just a few hours each
night or use it one night and skip a night
then use it for two nights etc. Take whatever
time you need to see if it is right for you.
All we ask is that you give it a fair chance.
Don't just try it one night and think it is
not right for you.
In total of all responses we have gotten there
is a 96.4% satisfaction rate and fewer than
1% of users have ever returned their pillow.
There is no other pillow we surveyed with
this high of a satisfaction rate.
total satisfaction of all users of our Original
Buckwheat Pillows® If you try a pillow
and are not satisfied for any reason you may
return it for a 100% refund of the purchase
price. Shipping costs are non-refundable;
we will deduct:
• $10 per pillow for Japanese, Travel,
Bolster, and all the Original Buckwheat Pillows products, $5 for
• $15 per first pillow for Twin and
Queen size buckwheat pillow, $10 for subsequent
• $20 per first pillow for King size
buckwheat pillow, $10 for subsequent pillows.
The full satisfaction guarantee period is 30 days from ship date. If you would like to try it for up to three months to be sure it is what you need that is OK too.
* If the pillow is returned in opened condition or after 30 days and before 90 days from ship date. There will be a 30% return handling charge. Pillows are not returnable after 90 days.
• Customers are responsible for all "Returned Shipping Costs" if :
aaaa) A package is returned to us as a result of Refused Delivery.
aaab) A package is returned to us as a result of Non Deliverable Address.
aaac) A package is returned to us as a result of Non Response.